RaghuvarTech serves as a leading telecom development company, crafting custom software solutions for internet, landline, and media service providers, broadcasting companies, and mobile and satellite network operators. Our goal is to support businesses in maintaining their operations, expanding service coverage, and elevating customer engagement.
Our team at RaghuvarTech specializes in developing comprehensive back-office application suites tailored to support telecom services. These suites are designed to maintain the operability of both physical equipment and logical assets, ensuring swift resolution of network disruptions as they occur.
At RaghuvarTech, we offer expertise in designing intuitive platforms for supervising the lifecycle of both physical and logical network assets, ensuring precise location tracking. Our solution facilitates real-time monitoring of equipment statuses, evaluation of technical capacities at operations centers and remote sites, and provides insights into equipment usage rates and procurement strategy efficiency.
RaghuvarTech specializes in developing dedicated applications to maintain the scope of telecom agency services, along with individual technical and operational parameters. Our applications ensure alignment with SLAs and their underlying agreements, monitor fulfillment, and automatically alert to any bugs and glitches that may hinder SLA execution.
RaghuvarTech is committed to helping you maintain consistent service quality round the clock. We develop comprehensive systems to monitor your infrastructure from end to end, covering physical and virtual assets, servers, and the network for potential disruptive issues and bugs. Our intelligent system accurately detects faults, promptly isolates them to prevent further impact, and conducts root cause analysis, enabling support specialists to initiate repairs immediately.
RaghuvarTech specializes in developing highly-functional software designed to streamline various business departments, automate labor-intensive and data-heavy processes, and enhance performance visibility across the enterprise.
RaghuvarTech offers to construct a centralized customer data hub, facilitating improved connections between your marketing, sales, field, and support teams and your customer base. Leveraging our expertise in deploying Salesforce and SAP Customer Experience platforms, we align out-of-the-box features with your service provision specifics and enhance them with custom functionality for managing contracts, subscriptions, user access rights, and partner relationships.
RaghuvarTech specializes in developing robust BI suites tailored for telecom companies, leveraging the capabilities of big data and AI to provide insights into business performance and support informed decision-making. Our custom BI solutions offer precise information on key metrics such as average revenue per user, sales rates, and subscriber growth, while also accurately predicting customer churn rate and identifying fraud risks.
RaghuvarTech offers a customized solution to centralize and efficiently manage payments, streamline recurring subscriptions, and enhance financial accountability. Our team tailors the software to your specific service type, subscription business model, and tax requirements, integrating it with multiple payment gateways while ensuring compliance with ISO 27001:2013 and PCI-DSS standards.
Our developers will build a device-agnostic point of contact between you and your customers. Equipped with a self-help knowledge base and a community forum, this web portal will significantly reduce your support team’s workload, while new account management capabilities will allow customers to take full control over their purchased products and services, subscriptions, and billing.
RaghuvarTech offers custom enterprise service bus (ESB) middleware solutions to orchestrate the interaction of your BSS, OSS, and VAS systems. Our tailored ESB solution seamlessly integrates a wide range of applications into a single infrastructure, facilitating high-speed and unhindered message exchange between connected services. Additionally, it ensures safe deployment and connection of new tools.